Richardson Healthcare is now DirectMed Imaging. For details on how this change may affect your relationship with the company, please refer to the customer FAQ document (PDF). This includes updates on service offerings, support, and any other business-related implications.X

Exploring How Modern Medicine Uses MRI Helium – Part 1

Jan 14, 2021 | Articles, MRI

MRIs capture cross-sectional images by using a powerful magnetic field to diagnose patients. MRI scanners need to use a significant amount of energy to produce these images. The MRI parts that produce the energy need to be superconductive and operate at freezing temperatures. Maintaining temperatures like these require chemicals like liquid helium.

 

A History Of Magnetic Resonance Imaging

The first MRI system in the world came from UK manufacturing company Oxford Instruments, which also invented the world’s first superconducting magnet. MRI is a relatively new technology. Back then, commercial MRI systems had two cryogen chambers containing liquid helium and nitrogen. Though this was cutting-edge at the time, there are more efficient systems today. These first machines needed monthly helium and weekly nitrogen refills to maintain the required levels. In 1990, manufacturers came out with MRIs that only use liquid helium, and by 2000, there were more efficient ones available.

Today, manufacturers sell zero boil-off magnets that do not need regular liquid helium refills. It does not mean, though, that helium losses do not occur. Failures in the cold head or other parts of the helium system could bring about loss in liquid helium.

 

Why Do MRI Systems Need Liquid Helium?

An MRI system uses superconducting magnets in producing high-definition, diagnostic images. Magnets need to be subzero temperatures to be superconductive, which manufacturers achieve using liquid helium. The wires soak continuously in the substance, keeping them at acceptable temperatures. Helium is liquid at around -452.11 degrees Fahrenheit, making it the best liquid for keeping MRI magnets at levels conducive for superconductor use. Other liquids become gas much easier and would boil off quickly. Liquid helium is more effective at staying in this state because it is so cold.

 

Why Is Liquid Helium For MRI Parts Expensive?

Helium is a non-renewable resource; once you release this gas into the atmosphere, it will escape the earth since it is very light. Most helium on the planet is a by-product of radioactive decay from uranium, thorium, and other heavy elements. Since there is so little of it, and it needs special conditions for keeping in liquid form, it tends to be challenging to acquire. What’s more, helium supplies are dwindling today.

With the recent discovery of a new reserve of helium under Tanzania’s Great Rift Valley, an outright shortage shouldn’t happen anytime soon. This reserve contains enough helium for 1.2 million MRI systems and has supposedly come from volcanic activity in the area.

This discovery would ease people’s concerns about the planet’s helium resources running out, and it makes them hopeful for undiscovered deposits. However, helium remains a scarce, non-renewable resource; eventually, the world will run out of it. Since the average MRI system needs about 2,000 liters of helium to operate, people’s concerns about helium shortage are valid. This combination of factors is why liquid helium is tricky to source and why MRI systems could be challenging to maintain.

 

Conclusion

MRI systems need specialized knowledge to maintain, and it is not just because of the parts. Since MRIs use superconductors, they need liquid helium to work. Helium is a scarce resource, but it is the best one to use for magnetic resonance imaging at the moment.

Your healthcare facility will smoothly run when you maintain it with MRI parts from Direct Med. With over 8,000 unique SKUs, you’re sure to find one that fits your needs. Check our catalog today or contact us for more information.

Customer FAQ’s – 

DirectMed Imaging’s Acquisition of Richardson Healthcare

Overview of the Acquisition

1. Why did DirectMed Imaging acquire Richardson Healthcare?

DirectMed Imaging acquired Richardson Healthcare to combine their complementary strengths
and enhance their offerings. DirectMed’s expertise in multi-modality and multi-manufacturer
imaging parts, paired with Richardson Healthcare’s focus on Toshiba parts and CT tube
manufacturing, allows for a broader range of products and services for customers.

As part of this acquisition, DirectMed Imaging is now the exclusive global distributor of new
ALTA750 and 750G CT X-Ray tubes for Toshiba CT systems, as well as repaired Siemens Straton Z
and MX series CT tubes. Richardson remains committed to engineering and manufacturing CT
tubes, with plans to release OEM alternative Straton MX and MX-Ps this May and additional CT
X-Ray tubes by 2026

2. What changes should I expect?

In the short term, your experience with both companies will remain the same. Over the next
several months, Richardson Healthcare will become DirectMed Imaging, resulting in streamlined
processes and a broader range of products and services.

3. Will the Richardson Healthcare brand still exist?

Currently, Richardson Healthcare will continue its focus on Toshiba parts, training, and Siemens
and Toshiba CT tube manufacturing. A branding transition to DirectMed is planned for the near
future, and updates will be provided.

4. What are the benefits for me as a customer?

Customers will benefit from:
• A wider inventory of imaging parts across multiple manufacturers.
• New training opportunities.
• Access to the combined expertise of two industry leaders.
Customer Accounts & Services

5. Do I need to set up a new account with DirectMed Imaging?

No, your existing account with Richardson Healthcare will remain active. Any updates to account
management or terms of sale will be communicated.

6. Will my current contracts or agreements with Richardson Healthcare remain valid?

Yes, all existing contracts and agreements will continue to be honored as originally agreed.

 

7. Will my account representative change?

No, your account representative(s) will remain the same. If you have an account representative
at both locations, please reach out as follows:
• For tubes and/or training currently offered by Richardson Healthcare, please contact
your Richardson or account representative
• For parts, training, or support currently offered by DirectMed Imaging, please contact
your DirectMed account representative.

 

8. I am currently scheduled for training at Richardson, will that change?

Your scheduled training at Richardson Healthcare in South Carolina will remain unchanged for
now. All training courses will continue to be offered and attended at this location as planned.
Orders, Pricing, and Quoting

 

9. Will pricing or quoting processes change?

Pricing and quoting will remain the same during the integration period. Efforts are underway to
align pricing structures for consistency across both organizations.

 

10. Can I still place orders the same way?

Yes, you can continue placing orders through the same Richardson Healthcare channels.
DirectMed’s order channels are also available for multi-modality and multi-manufacturer needs.

 

11. Who should I contact if I have questions or concerns?

Please continue to contact your preferred DirectMed or Richardson Healthcare representative.
Both teams can support your needs. For additional assistance, DirectMed’s support team is
available 24/7 at 855-463-3727 or sales@directmedimaging.com.

 

12. Will there be any downtime during the integration?

No, we do not anticipate any service disruptions.

 

13. How will I stay informed about updates?

Regular updates will be provided via email or on www.directmedimaging.com

Questions, Comments, Concerns?

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