Richardson Healthcare is now DirectMed Imaging. For details on how this change may affect your relationship with the company, please refer to the customer FAQ document (PDF). This includes updates on service offerings, support, and any other business-related implications.X

Build from Within with MRI Applications Training

Jul 19, 2022 | Articles, Siemens

There’s no such thing as standing still in the healthcare industry—if you’re not keeping up with the latest training, you’re falling behind. DirectMed Imaging recognizes our responsibility to keeping healthcare organizations and individuals at the forefront of MRI technology knowledge, and we have proudly begun to offer MRI application courses.

This training is specifically tailored to MRI technologists seeking professional development, with courses recognized by the American Registry of Radiologic Technologists (ARRT) and accredited through the American Healthcare Radiology Administrators (AHRA).

DirectMed Imaging is excited to offer these MRI training courses as part of our mission to extend excellent service. Here, our motto of “build-from-within” takes a dual meaning: developing one’s own skills and knowledge as an individual; and improving an organization’s imaging team overall by building on the talent and experience of in-house technologists.

For individuals, this is an ideal opportunity to earn valuable continuing education units (CEUs), completing these virtual, instructor-led imaging classes to better enhance your skills for developing protocols and enhancing your patients’ image quality—all in the comfort of your own home.

For healthcare organizations, MRI training means attaining all of the advantages inherent to improving the capabilities of your in-house team and keeping your systems clinically optimized. Rather than needing to wait (and pay) for third-party MRI specialists, these courses allow organizations to maximize the development of the talent they already have, ultimately increasing their independence from service contracts to a far greater degree. The results: minimized downtime and maximized patient care and service.

Expert MRI Training At Your Convenience

Our advanced application specialist courses are offered virtually, led by expert DirectMed Imaging instructors, and are as informative as they are enjoyable.

Seven seats are available per course, making for efficient, demonstrative lessons with ideal capacity for communication. No questions go unanswered and no details are glossed over.

Our first course offering is Intro to Eline Software. This training is tailor made to those looking to gain knowledge and better understanding of the Eline software on the Area and Skyra Interface. Technologists will learn the basic aspects of the Syngo User interface and workflow principles when building and modifying protocols.

Intro to Eline Software is led by Nestor Brito, our Senior MRI Applications Specialist at DirectMed Imaging, who brings over 22 years of Siemens MRI Clinical Applications experience.

Two new sessions of the course are currently scheduled for September 14, 2022 and December 7, 2022. Course enrollment costs $225.00 per technologist.

We look forward to helping you grow your MRI applications knowledge!

For custom and corporate training programs, please contact us at Training@directmedimaging.com.

For MRI applications assistance, please contact us at 877-604-6583 #2 (Service) or Service@directmedimaging.com.

For MRI applications training, please contact us at 877-604-6583 #3 (Training) or Training@directmedimaging.com.

More Medical Imaging Training

With the outstanding results of our first Intro to Eline session, DirectMed Imaging is dedicated to developing even more accredited courses in the future. Please let us know how we can best offer ideal training and a custom, comprehensive curriculum for you and your team.

To suggest new MRI application course recommendations, please contact TLewis@directmedimaging.com or NBrito@directmedimaging.com.

Customer FAQ’s – 

DirectMed Imaging’s Acquisition of Richardson Healthcare

Overview of the Acquisition

1. Why did DirectMed Imaging acquire Richardson Healthcare?

DirectMed Imaging acquired Richardson Healthcare to combine their complementary strengths
and enhance their offerings. DirectMed’s expertise in multi-modality and multi-manufacturer
imaging parts, paired with Richardson Healthcare’s focus on Toshiba parts and CT tube
manufacturing, allows for a broader range of products and services for customers.

As part of this acquisition, DirectMed Imaging is now the exclusive global distributor of new
ALTA750 and 750G CT X-Ray tubes for Toshiba CT systems, as well as repaired Siemens Straton Z
and MX series CT tubes. Richardson remains committed to engineering and manufacturing CT
tubes, with plans to release OEM alternative Straton MX and MX-Ps this May and additional CT
X-Ray tubes by 2026

2. What changes should I expect?

In the short term, your experience with both companies will remain the same. Over the next
several months, Richardson Healthcare will become DirectMed Imaging, resulting in streamlined
processes and a broader range of products and services.

3. Will the Richardson Healthcare brand still exist?

Currently, Richardson Healthcare will continue its focus on Toshiba parts, training, and Siemens
and Toshiba CT tube manufacturing. A branding transition to DirectMed is planned for the near
future, and updates will be provided.

4. What are the benefits for me as a customer?

Customers will benefit from:
• A wider inventory of imaging parts across multiple manufacturers.
• New training opportunities.
• Access to the combined expertise of two industry leaders.
Customer Accounts & Services

5. Do I need to set up a new account with DirectMed Imaging?

No, your existing account with Richardson Healthcare will remain active. Any updates to account
management or terms of sale will be communicated.

6. Will my current contracts or agreements with Richardson Healthcare remain valid?

Yes, all existing contracts and agreements will continue to be honored as originally agreed.

 

7. Will my account representative change?

No, your account representative(s) will remain the same. If you have an account representative
at both locations, please reach out as follows:
• For tubes and/or training currently offered by Richardson Healthcare, please contact
your Richardson or account representative
• For parts, training, or support currently offered by DirectMed Imaging, please contact
your DirectMed account representative.

 

8. I am currently scheduled for training at Richardson, will that change?

Your scheduled training at Richardson Healthcare in South Carolina will remain unchanged for
now. All training courses will continue to be offered and attended at this location as planned.
Orders, Pricing, and Quoting

 

9. Will pricing or quoting processes change?

Pricing and quoting will remain the same during the integration period. Efforts are underway to
align pricing structures for consistency across both organizations.

 

10. Can I still place orders the same way?

Yes, you can continue placing orders through the same Richardson Healthcare channels.
DirectMed’s order channels are also available for multi-modality and multi-manufacturer needs.

 

11. Who should I contact if I have questions or concerns?

Please continue to contact your preferred DirectMed or Richardson Healthcare representative.
Both teams can support your needs. For additional assistance, DirectMed’s support team is
available 24/7 at 855-463-3727 or sales@directmedimaging.com.

 

12. Will there be any downtime during the integration?

No, we do not anticipate any service disruptions.

 

13. How will I stay informed about updates?

Regular updates will be provided via email or on www.directmedimaging.com

Questions, Comments, Concerns?

Send Us A Message!

"*" indicates required fields

Name*
Opt-Out of Delivery SMS Texts
Uncheck to opt-out of DirectMed Imaging sales & delivery texts (Msg&Data rates may apply). See our Privacy Policy & SMS Terms on our website.
This field is for validation purposes and should be left unchanged.