XTechnical Prospects is now DirectMed Imaging. Double the expertise, one comprehensive brand.

Technical Support

DirectMed Imaging technical support services are available to serve the needs of our clients in the medical imaging field. We provide a comprehensive range of parts for various imaging systems, ensuring that healthcare providers have the necessary components to maintain and enhance their diagnostic capabilities.  

We offer a comprehensive selection of parts and technical support services for systems including: 

  • Magnetic Resonance Imaging (MRI) 
  • Computed Tomography (CT) 
  • Angiography (ANGIO) 
  • Positron Emission Tomography (PET)  
  • Fluoroscopy (FLUORO) 
  • Mammography (MAMMO) 
  • Radiography (RAD)
  • NucMed (SPECT)
  • Ultrasound (ULT)
  • Urology (URO) systems

These offerings reflect our commitment to supporting the diverse needs of medical imaging facilities and ensuring they have access to high-quality parts & service for a wide array of imaging modalities. 

Understanding the critical nature of medical imaging equipment in patient care, DirectMed Imaging is proud to offer unparalleled technical support services. Our dedicated support team is available around the clock, to assist you or your customers with any imaging-related queries. Whether it’s a technical issue, a question about a part, or guidance on system optimization, our knowledgeable staff is ready to provide prompt and accurate answers to ensure your imaging systems operate at their best.  

We also offer AAMI-certified imaging service training for the modalities listed above.  

For immediate assistance, please contact us at 855-463-3727. Our goal is to minimize downtime and ensure the continuous, efficient operation of your imaging equipment, so you can focus on providing exceptional patient care. 

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