Businesses everywhere are looking for ways to reduce their costs, and the medical imaging industry is no exception. So, I wanted to take a moment to explain how buying medical imaging parts from DirectMed Imaging is different than buying from other companies in hopes that you can experience long-term savings and better serve your clients and patients.
My father was an engineer at Siemens for 18 years prior to starting Technical Prospects in 1997 out of his home. Today, we continue to build upon that level of expertise from our 70,000 square foot facility in both the breadth of parts that we carry and the thorough service and support that accompanies them.
Downtime is an Imaging Engineer’s Worst Enemy
Finding an inexpensive part online might be exciting at first, but it’s important to consider what isn’t provided by that vendor if something goes wrong. A part arriving at your facility DOA means downtime, and if your machine isn’t running, that means patients aren’t getting the scans they need, and the facility loses that income. In this scenario, the cost of a bad part can go far beyond the number on the price tag.
Before you’re tempted to buy a part based on price alone, ask yourself what will happen if the part arrives DOA? How quickly will that vendor respond? Will their replacement part work or will it also arrive DOA? Can you risk receiving a DOA part and incurring multiple days of downtime while you wait for a replacement part?
With DirectMed Imaging:
- All parts are quality reviewed and refurbished when needed
- All parts are shipped promptly and packaged safely
- Our Technical Support team is available 24/7 to help with any issue related to your part or Siemens imaging equipment
- Because of our testing and quality assurance process, our parts have an extremely low DOA rate
Our aim is to minimize downtime, which helps save you money in a much more reliable way than shopping on price alone. When you need a part, our team can promptly fulfill any Siemens imaging part from our custom ERP warehousing system and have it to you as early as the next day in safe and working order. We take care of any troubleshooting or installation questions promptly because our OEM-level Technical Support team is prepared to help however and whenever needed, 24/7.
The Value of Service
When you buy imaging parts from DirectMed Imaging, it’s not just a transaction, but a complete service experience. Service is built into our entire process, from our 16 quality assurance bays where we test every part that arrives, to our custom packaging and secure filling that helps protect shipments once they leave our doors.
If you’re looking for ways to save money without sacrificing quality or putting your equipment at risk for downtime, DirectMed Imaging is here to help. Contact us and experience the value of our parts and service.