Richardson Healthcare is now DirectMed Imaging. For details on how this change may affect your relationship with the company, please refer to the customer FAQ document (PDF). This includes updates on service offerings, support, and any other business-related implications.X

7 Tips To Remember When Removing and Reinstalling a CT Scanner

Nov 13, 2020 | Tech Tips, CT

A computerized tomography scan, known as a CT or CAT scan, is one of the most crucial medical imaging techniques in the industry today. It combines a sequence of X-ray images taken at different angles of your body then uses computer processing to produce images of your blood vessels, bones, and soft tissues. It offers much more information than regular X-rays, providing doctors with a wealth of information about the human body.

However, depending on the circumstances, your facility may need to remove and reinstall your CT scanner. Whether you’re purchasing a brand new scanner, repairing your current one, or are replacing CT parts, it’s essential to perform this with utmost care. Here are seven tips to keep in mind:

 

1. Prepare the Route

Before getting started on the removal and reinstallation process, visualize the route and test it out. Note down the exact course you and your team will take to remove the CT scanner out of your facility. Make sure to consider parking and loading concerns by assigning enough time and preparing your vehicles accordingly. 

 

2. Review Zoning and Municipal Regulations

Although this is a more significant concern when transporting an MRI because of the MRI magnet’s substantial weight, some facilities in big cities or other highly populated areas may need permission to cordon off a street to transport such machines. Cover all your bases by looking into these regulations so you can ensure that the removing and reinstallation process is a smooth one. 

 

3. Remove All Safety Hazards

When preparing your CT scanner for removal, make sure to disconnect all the power cables. It’s also best to lock all the electric boxes to prevent unintended power surges or any electric injury in the meantime. 

 

4. Protect the Walls and Flooring

The next step is to protect your facility’s walls and flooring from any damage that may happen during your CT scanner’s transportation process. Lay down the appropriate materials a few hours before to ensure that everything is covered correctly and well-prepared for the scanner’s removal. 

 

5. Keep Open Communication Lines With Management

If you want to guarantee a smooth removal process, be sure to have a list of everyone’s contact information, including the truck drivers and riggers. Open communication is key to every procedure, so relaying your written plan, timeline, and employees’ names will minimize potential problems and confusion. 

 

6. Prepare the Room for Installation

Sometimes, your new CT scanner will have a different size from its predecessor. It may be a few feet longer, wider, or shorter, which means that its cables and ancillary equipment are likely to be different. Make sure to get the measurements beforehand and check how it would fit in its new home. The area underneath your previous scanner may be cracked or faded from housing the same load for many years, so you may want to inspect this and determine if it’s suitable to support your new scanner. 

 

7. Install and Calibrate the CT Scanner

The last step is to install and calibrate the CT scanner in the room. Engineers will get to work once the CT scanner is installed correctly, making sure it runs properly. The process involves an excellent first scan and filled out FDA form 2579, which the installation technician will complete. The facility must keep this document on file for future reference. 

 

Conclusion

There’s a lot of preparation that comes with removing and reinstalling a machine as large as a CT scanner. You want to make sure that a delicate and expensive piece of equipment is transported safely without damaging the hallways, floors, and doors it passes through. With these tips in mind, you’ll be prepared for a successful removal and reinstallation process.

DirectMed Parts is the leading supplier of medical imaging parts and services. We specialize in MRI and CT parts and coils and carry a wide variety of brands in our inventory. Our experts collaborate with you and your field service team to get your site up as quickly as possible. Get in touch with us today to see how we can help service and part replacement as seamless as possible!

Customer FAQ’s – 

DirectMed Imaging’s Acquisition of Richardson Healthcare

Overview of the Acquisition

1. Why did DirectMed Imaging acquire Richardson Healthcare?

DirectMed Imaging acquired Richardson Healthcare to combine their complementary strengths
and enhance their offerings. DirectMed’s expertise in multi-modality and multi-manufacturer
imaging parts, paired with Richardson Healthcare’s focus on Toshiba parts and CT tube
manufacturing, allows for a broader range of products and services for customers.

As part of this acquisition, DirectMed Imaging is now the exclusive global distributor of new
ALTA750 and 750G CT X-Ray tubes for Toshiba CT systems, as well as repaired Siemens Straton Z
and MX series CT tubes. Richardson remains committed to engineering and manufacturing CT
tubes, with plans to release OEM alternative Straton MX and MX-Ps this May and additional CT
X-Ray tubes by 2026

2. What changes should I expect?

In the short term, your experience with both companies will remain the same. Over the next
several months, Richardson Healthcare will become DirectMed Imaging, resulting in streamlined
processes and a broader range of products and services.

3. Will the Richardson Healthcare brand still exist?

Currently, Richardson Healthcare will continue its focus on Toshiba parts, training, and Siemens
and Toshiba CT tube manufacturing. A branding transition to DirectMed is planned for the near
future, and updates will be provided.

4. What are the benefits for me as a customer?

Customers will benefit from:
• A wider inventory of imaging parts across multiple manufacturers.
• New training opportunities.
• Access to the combined expertise of two industry leaders.
Customer Accounts & Services

5. Do I need to set up a new account with DirectMed Imaging?

No, your existing account with Richardson Healthcare will remain active. Any updates to account
management or terms of sale will be communicated.

6. Will my current contracts or agreements with Richardson Healthcare remain valid?

Yes, all existing contracts and agreements will continue to be honored as originally agreed.

 

7. Will my account representative change?

No, your account representative(s) will remain the same. If you have an account representative
at both locations, please reach out as follows:
• For tubes and/or training currently offered by Richardson Healthcare, please contact
your Richardson or account representative
• For parts, training, or support currently offered by DirectMed Imaging, please contact
your DirectMed account representative.

 

8. I am currently scheduled for training at Richardson, will that change?

Your scheduled training at Richardson Healthcare in South Carolina will remain unchanged for
now. All training courses will continue to be offered and attended at this location as planned.
Orders, Pricing, and Quoting

 

9. Will pricing or quoting processes change?

Pricing and quoting will remain the same during the integration period. Efforts are underway to
align pricing structures for consistency across both organizations.

 

10. Can I still place orders the same way?

Yes, you can continue placing orders through the same Richardson Healthcare channels.
DirectMed’s order channels are also available for multi-modality and multi-manufacturer needs.

 

11. Who should I contact if I have questions or concerns?

Please continue to contact your preferred DirectMed or Richardson Healthcare representative.
Both teams can support your needs. For additional assistance, DirectMed’s support team is
available 24/7 at 855-463-3727 or sales@directmedimaging.com.

 

12. Will there be any downtime during the integration?

No, we do not anticipate any service disruptions.

 

13. How will I stay informed about updates?

Regular updates will be provided via email or on www.directmedimaging.com

Questions, Comments, Concerns?

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