Richardson Healthcare is now DirectMed Imaging. For details on how this change may affect your relationship with the company, please refer to the customer FAQ document (PDF). This includes updates on service offerings, support, and any other business-related implications.X

Toshiba CXB-750/4A CT X-Ray Tube Cost & Maintenance

Sep 18, 2020 | Articles, CT

Toshiba CXB-750/4A CT X-Ray Tube Cost and Maintenance

Whether you’ve purchased a new, used, or refurbished CT scan machine, your x-ray tube will require maintenance, and eventually replacement. The Toshiba CXB-750/4A x-ray tube is specifically designed to produce x-rays for the Toshiba Aquilion series of scanners. Its lifespan and cost can depend on several factors, including how well you maintain it once installed.

 

What is an X-ray tube and when do I need to replace it?

These tubes function by converting electrons into photons. Cathodes are the source of electrons, and the tube’s anodes act as the target of electrons and release x-rays. Both the anode and the cathode are contained in the envelope of the x-ray tube, which creates a vacuum. Other components of the x-ray tube include the tube housing, inductor stator, rotor, and the tube window, which is made of beryllium.

X-ray tubes are the heart of all imaging machines that produce x-rays. They produce the x-rays needed for imaging, as well as heat, a byproduct that wears down the integrity of the tube over time. Even with normal use, these tubes will eventually need to be replaced as the tungsten inside (that composes the anode) breaks down and accumulates within the tube.

There are several other indications that your x-ray tube needs replacement. These include a consistent humming sound during operation or noisy bearings. They could also include arcing and/or fluctuations or drops in cooling temperature. In addition, if you notice any cracks in the structure or fluid leaks anywhere in or around the tube, it needs to be replaced.

 

Tube Costs-New And Used

X-ray tubes like the Toshiba CXB-750/4A are available for purchase both new and used, although they’re sometimes more difficult to acquire used. If buying new, you can purchase the tube through Canon (who recently purchased Toshiba) for around $190,000, which is your most expensive option.

Used tubes can be found for around $55,000 to $80,000. The range in price is a result of variations in tube age, prior usage, and whether or not any repairs have been made to the tube in the past. Reloading and reprocessed tubes are also an option and can save significantly on replacement costs.

Reprocessing a tube describes the process of returning a tube to the manufacturer or outside parts provider and removing and replacing the oil within the tube. This is a delicate process, but when done correctly, can extend the life of the tube by 30-60%. Reprocessing is a cheaper option than buying a used x-ray tube and can be a great short-term alternative.

Damaged tubes can be returned to the manufacturer or parts specialist to determine whether or not they are eligible for repair. “Reloading” the tube, as this is called, involves a careful inspection of the “core” or the tube to determine whether or not it’s able to be repaired. If it is eligible, the tube will be repaired with a refurbished insert, filled with fresh oil, and returned to the owner for regular use.

 

Maintaining Your X-Ray Tube

X-ray tubes are a costly and necessary replacement, so proper maintenance is important in prolonging the lifespan of your Toshiba CXB-750/4A. It’s always important to make sure that the professionals operating the CT or other x-ray imaging equipment are properly trained and follow the directions from the operator’s manual. Beyond that, there are other actions that can be taken to make sure the x-ray tube reaches its maximum lifespan potential.

Because heat is a byproduct of the tube’s x-ray production, maintaining proper operating temperature is important. Medical imaging specialists should monitor and be aware of cooling curves, and the CT or other imaging machine should be operated in a climate-controlled room, designed for its use. In addition, the machine should be warmed up prior to use if it has been sitting in a cooled state for more than two hours prior to regular use. With appropriate moderate use, Toshiba CXB-750/4A tubes can last to up to 3 or 4 years.

 

 

Customer FAQ’s – 

DirectMed Imaging’s Acquisition of Richardson Healthcare

Overview of the Acquisition

1. Why did DirectMed Imaging acquire Richardson Healthcare?

DirectMed Imaging acquired Richardson Healthcare to combine their complementary strengths
and enhance their offerings. DirectMed’s expertise in multi-modality and multi-manufacturer
imaging parts, paired with Richardson Healthcare’s focus on Toshiba parts and CT tube
manufacturing, allows for a broader range of products and services for customers.

As part of this acquisition, DirectMed Imaging is now the exclusive global distributor of new
ALTA750 and 750G CT X-Ray tubes for Toshiba CT systems, as well as repaired Siemens Straton Z
and MX series CT tubes. Richardson remains committed to engineering and manufacturing CT
tubes, with plans to release OEM alternative Straton MX and MX-Ps this May and additional CT
X-Ray tubes by 2026

2. What changes should I expect?

In the short term, your experience with both companies will remain the same. Over the next
several months, Richardson Healthcare will become DirectMed Imaging, resulting in streamlined
processes and a broader range of products and services.

3. Will the Richardson Healthcare brand still exist?

Currently, Richardson Healthcare will continue its focus on Toshiba parts, training, and Siemens
and Toshiba CT tube manufacturing. A branding transition to DirectMed is planned for the near
future, and updates will be provided.

4. What are the benefits for me as a customer?

Customers will benefit from:
• A wider inventory of imaging parts across multiple manufacturers.
• New training opportunities.
• Access to the combined expertise of two industry leaders.
Customer Accounts & Services

5. Do I need to set up a new account with DirectMed Imaging?

No, your existing account with Richardson Healthcare will remain active. Any updates to account
management or terms of sale will be communicated.

6. Will my current contracts or agreements with Richardson Healthcare remain valid?

Yes, all existing contracts and agreements will continue to be honored as originally agreed.

 

7. Will my account representative change?

No, your account representative(s) will remain the same. If you have an account representative
at both locations, please reach out as follows:
• For tubes and/or training currently offered by Richardson Healthcare, please contact
your Richardson or account representative
• For parts, training, or support currently offered by DirectMed Imaging, please contact
your DirectMed account representative.

 

8. I am currently scheduled for training at Richardson, will that change?

Your scheduled training at Richardson Healthcare in South Carolina will remain unchanged for
now. All training courses will continue to be offered and attended at this location as planned.
Orders, Pricing, and Quoting

 

9. Will pricing or quoting processes change?

Pricing and quoting will remain the same during the integration period. Efforts are underway to
align pricing structures for consistency across both organizations.

 

10. Can I still place orders the same way?

Yes, you can continue placing orders through the same Richardson Healthcare channels.
DirectMed’s order channels are also available for multi-modality and multi-manufacturer needs.

 

11. Who should I contact if I have questions or concerns?

Please continue to contact your preferred DirectMed or Richardson Healthcare representative.
Both teams can support your needs. For additional assistance, DirectMed’s support team is
available 24/7 at 855-463-3727 or sales@directmedimaging.com.

 

12. Will there be any downtime during the integration?

No, we do not anticipate any service disruptions.

 

13. How will I stay informed about updates?

Regular updates will be provided via email or on www.directmedimaging.com

Questions, Comments, Concerns?

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