Richardson Healthcare is now DirectMed Imaging. For details on how this change may affect your relationship with the company, please refer to the customer FAQ document (PDF). This includes updates on service offerings, support, and any other business-related implications.X

Tips for Buying the Best CT Scanner for Veterinarians

Nov 10, 2020 | Tech Tips, CT

Being a veterinarian means ensuring the well-being of animals under your care. One effective way to do this is to invest in a CT scanner. It provides you with 3D diagnostic images of animal anatomy. 

By utilizing CT technology in your veterinary clinic, you can stay efficient and ahead of the competition. To help you have an easier time choosing the best CT scanner for your clinic, here are some helpful tips you can follow:

 

1. Consider your budget

A veterinary CT scanner is no small investment, so be prepared to shell out a lot of money for this equipment. Make sure that you can afford it by carefully considering your clinic’s budget. 

Aside from taking the system’s initial cost into account, keep in mind that installing the CT scanner itself can be expensive. You will need to place it in its own lead-lined room and ensure it has quality CT parts and complies with specific electric requirements. 

For instance, lead-lined drywall can cost up to ten dollars per square foot, while fixed CT scanners typically require three-phase 480 volts and 150 kilovolt-ampere transformers that can cost over 10,000 dollars to install. You also have to remember that continual use, repairs, and routine maintenance can add to your daily operation spending.

 

2. Buy from a reliable provider

Your chosen diagnostic imaging provider is as important as the type of CT scanner you purchase. To ensure a quality scanner, reach out to a team that can do more than just offer you a scanner. Look for one that offers full-service from site planning, delivery to installation for your convenience. 

Additionally, check your provider’s reputation by asking for references or looking into reviews and testimonials. They should provide you with the necessary contact details of other veterinary clinics that purchased their CT scanners. Also, consider asking their clients for valuable information about the system’s quality and the provider’s customer service.

 

3. Check the warranty and maintenance plan

Most CT scanners will include a one-year warranty, but you may want to consider extending it. Doing this will usually cost you between 40,000 and 75,000 dollars yearly. Warranty plans differ from one another, so take your time to read through the warranty being offered to get the best kind of coverage that works best for your veterinary clinic.

As for a maintenance plan, you can do this through the original equipment manufacturer (OEM) if you buy a new system or through a third party. Find a maintenance plan that includes preventative maintenance, CT parts replacements, and other solutions to keep your system in good working condition for as long as possible.

 

4. Take the type of studies you will perform into account

One of the best ways to determine the quality of CT scanner you need is considering the type of studies you will perform. For instance, you will want a high-slice count CT scanner from a reputable provider if you plan to use your equipment for more than just identifying bone fractures.

 

Conclusion

Adding a high-quality CT scanner to your veterinary clinic helps you become more profitable and lets you care for your patients more effectively. When investing in the best equipment, follow the helpful tips listed in this guide to ensure you choose the right one for your clinic.

If you’re looking for a trustworthy source for CT scanners or medical imaging parts and services, reach out to Direct Med Parts. We can help you look for the most appropriate machine for your veterinary clinic. Request for your quote with us today!

Customer FAQ’s – 

DirectMed Imaging’s Acquisition of Richardson Healthcare

Overview of the Acquisition

1. Why did DirectMed Imaging acquire Richardson Healthcare?

DirectMed Imaging acquired Richardson Healthcare to combine their complementary strengths
and enhance their offerings. DirectMed’s expertise in multi-modality and multi-manufacturer
imaging parts, paired with Richardson Healthcare’s focus on Toshiba parts and CT tube
manufacturing, allows for a broader range of products and services for customers.

As part of this acquisition, DirectMed Imaging is now the exclusive global distributor of new
ALTA750 and 750G CT X-Ray tubes for Toshiba CT systems, as well as repaired Siemens Straton Z
and MX series CT tubes. Richardson remains committed to engineering and manufacturing CT
tubes, with plans to release OEM alternative Straton MX and MX-Ps this May and additional CT
X-Ray tubes by 2026

2. What changes should I expect?

In the short term, your experience with both companies will remain the same. Over the next
several months, Richardson Healthcare will become DirectMed Imaging, resulting in streamlined
processes and a broader range of products and services.

3. Will the Richardson Healthcare brand still exist?

Currently, Richardson Healthcare will continue its focus on Toshiba parts, training, and Siemens
and Toshiba CT tube manufacturing. A branding transition to DirectMed is planned for the near
future, and updates will be provided.

4. What are the benefits for me as a customer?

Customers will benefit from:
• A wider inventory of imaging parts across multiple manufacturers.
• New training opportunities.
• Access to the combined expertise of two industry leaders.
Customer Accounts & Services

5. Do I need to set up a new account with DirectMed Imaging?

No, your existing account with Richardson Healthcare will remain active. Any updates to account
management or terms of sale will be communicated.

6. Will my current contracts or agreements with Richardson Healthcare remain valid?

Yes, all existing contracts and agreements will continue to be honored as originally agreed.

 

7. Will my account representative change?

No, your account representative(s) will remain the same. If you have an account representative
at both locations, please reach out as follows:
• For tubes and/or training currently offered by Richardson Healthcare, please contact
your Richardson or account representative
• For parts, training, or support currently offered by DirectMed Imaging, please contact
your DirectMed account representative.

 

8. I am currently scheduled for training at Richardson, will that change?

Your scheduled training at Richardson Healthcare in South Carolina will remain unchanged for
now. All training courses will continue to be offered and attended at this location as planned.
Orders, Pricing, and Quoting

 

9. Will pricing or quoting processes change?

Pricing and quoting will remain the same during the integration period. Efforts are underway to
align pricing structures for consistency across both organizations.

 

10. Can I still place orders the same way?

Yes, you can continue placing orders through the same Richardson Healthcare channels.
DirectMed’s order channels are also available for multi-modality and multi-manufacturer needs.

 

11. Who should I contact if I have questions or concerns?

Please continue to contact your preferred DirectMed or Richardson Healthcare representative.
Both teams can support your needs. For additional assistance, DirectMed’s support team is
available 24/7 at 855-463-3727 or sales@directmedimaging.com.

 

12. Will there be any downtime during the integration?

No, we do not anticipate any service disruptions.

 

13. How will I stay informed about updates?

Regular updates will be provided via email or on www.directmedimaging.com

Questions, Comments, Concerns?

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