Appleton, Wis. – Technical Prospects, a leader in the medical imaging industry specializing in Siemens medical imaging parts, training and support, is proud to announce the addition of Joseph Sam, imaging support engineer and technical trainer. Sam will serve as a trainer for Technical Prospect’s wide array of onsite courses and will also work as a member of the 24×7 customer support team.
As an imaging engineer, Sam brings more than 15 years of field service and support experience in the diagnostic imaging industry with additional specialization in Siemens MRI/CT and extensive knowledge in multivendor systems. He has provided onsite service and support for customers throughout the United States as well as on-the-job training.
“We are excited to welcome Joseph to the Technical Prospects team,” Jeremy Probst, Technical Prospects president and CEO, said. “We are always looking for ways to improve the medical imaging industry and, with his experience in the diagnostic imaging industry and electronics background in the United States Navy, we believe Joseph will provide superior customer service and training.”
Sam will develop content for the training of both internal staff and external customers for medical imaging equipment. He also joins the group of engineers who take support calls 24×7. In addition, as an imaging support engineer, Sam is responsible for ensuring medical imaging equipment follows applicable regulatory requirements and quality control standards. He will also maintain the equipment necessary to test finished product.
About Technical Prospects
With over 20 years of experience with Siemens medical imaging parts, training and support, Technical Prospects is an industry expert. Technical Prospects has a DOA rate lower than OEM repaired parts. Providing quality-tested-parts at a cost-savings is a priority to ensure customers get their equipment up and running quickly.
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