Richardson Healthcare is now DirectMed Imaging. For details on how this change may affect your relationship with the company, please refer to the customer FAQ document (PDF). This includes updates on service offerings, support, and any other business-related implications.X

Our Ultimate Guide to Help You Buy the Best MRI Machine

Mar 5, 2021 | Tech Tips, MRI

The use of MRI as a medical imaging technique continues to grow yearly and is sustained by several factors. The reason behind this is that MRI machines can produce highly-detailed images used to examine soft and sensitive tissue in most parts of the body without exposing the patient to harmful radiation. 

It’s so effective that over 30 million MRI scans are performed globally every year — not to mention that Japan has the largest number of MRI machines and the US coming in the close second. 

Even if MRI machines are used every-so-often, one out of five machines in the US are still using devices that are over ten years old. Although it boasts durability, it can limit how it scans a patient’s body and can also pose some risks with faulty results.

For this reason, getting MRI parts for repairs and replacements from reputable manufacturers such as Direct Med Parts is recommended to ensure the safety of the professionals and patients. 

If you’re thinking of upgrading your MRI machines, here are some tips to guide you through the decision-making process and ensure that you find the best one for your medical facility. 

1. Systems That Help Deliver Clinical Excellence

Investigating the specifications and technological capabilities of your machine isn’t enough. You need to consider how the machine’s features can help you deliver excellent diagnostic capabilities. 

Researching whether the machine can actively improve diagnosis and consistency will help you decide on which machine to purchase. Besides that, investigate areas that it can scan as well, such as neuro, body, breast, cardiac, and more. 

2. Consider Patient Satisfaction

A patient’s experience can affect the financial performance of your hospital or healthcare facility. And when you have a new MRI system, it can greatly improve the way you provide comfort and care. 

When looking for an MRI machine, ensure that when your patient is getting an MRI scan, they feel comfortable laying in the machine. Even if they provide highly detailed images, some machines have low patient comfort, making it a huge problem for people who struggle with claustrophobia. 

When you can provide exceptional patient experience, you can showcase your facility’s operational efficiency, ultimately improving your patient and physician retention and attraction rates. 

3. Look For Machines with Upgrade Potential

Another thing you should consider when buying an MR machine is that you can upgrade it over time. In a time where digital and technological advancement comes quite rapidly, your MRI machine should keep up with the changes. 

Software updates and retrofit parts are some of the upgrades your MRI machines may need further down the line. For this reason, it’s best to work with machines with software update capabilities and to only buy machine parts from reputable manufacturers, such as Direct Med Parts.

4. Ensure It Improves Operational Efficiency

One of the important things you should consider is that your new MRI machine should improve your facility’s operational efficiency. Having a new MRI machine should help decrease potential delays and downtime and help your team operate and perform at peak output. 

An efficient machine will not only improve your operations but will also reinforce a positive reputation, allowing you to gain your patient’s trust, increase your referrals, and boost your revenue. 

 

The Bottom Line: Buy the Best MRI Machine That Would Fit Exactly What Your Medical Facility Needs

If you’re considering buying, upgrading, or replacing your MRI machine, make sure to remember these considerations so you can find the perfect one for your medical facility.

Keep in mind your facility’s growth potential, patient satisfaction, operational efficiency, and upgrades. Having the right machine and MRI parts will help your facility improve and provide a better medical diagnosis. 

 

How Can DirectMed Parts Help You?

Although there is a growing number of medical establishments that use MRI as a medical imaging technique, a surprising number of machines need upgrades or a full replacement. If you’re considering replacing parts of your machine for improved efficiency, check out DirectMed Parts. 

We are the most trusted and knowledgeable source for medical imaging parts and services. Our company specializes in CT and MRI parts and coils. Check out our products today!

Customer FAQ’s – 

DirectMed Imaging’s Acquisition of Richardson Healthcare

Overview of the Acquisition

1. Why did DirectMed Imaging acquire Richardson Healthcare?

DirectMed Imaging acquired Richardson Healthcare to combine their complementary strengths
and enhance their offerings. DirectMed’s expertise in multi-modality and multi-manufacturer
imaging parts, paired with Richardson Healthcare’s focus on Toshiba parts and CT tube
manufacturing, allows for a broader range of products and services for customers.

As part of this acquisition, DirectMed Imaging is now the exclusive global distributor of new
ALTA750 and 750G CT X-Ray tubes for Toshiba CT systems, as well as repaired Siemens Straton Z
and MX series CT tubes. Richardson remains committed to engineering and manufacturing CT
tubes, with plans to release OEM alternative Straton MX and MX-Ps this May and additional CT
X-Ray tubes by 2026

2. What changes should I expect?

In the short term, your experience with both companies will remain the same. Over the next
several months, Richardson Healthcare will become DirectMed Imaging, resulting in streamlined
processes and a broader range of products and services.

3. Will the Richardson Healthcare brand still exist?

Currently, Richardson Healthcare will continue its focus on Toshiba parts, training, and Siemens
and Toshiba CT tube manufacturing. A branding transition to DirectMed is planned for the near
future, and updates will be provided.

4. What are the benefits for me as a customer?

Customers will benefit from:
• A wider inventory of imaging parts across multiple manufacturers.
• New training opportunities.
• Access to the combined expertise of two industry leaders.
Customer Accounts & Services

5. Do I need to set up a new account with DirectMed Imaging?

No, your existing account with Richardson Healthcare will remain active. Any updates to account
management or terms of sale will be communicated.

6. Will my current contracts or agreements with Richardson Healthcare remain valid?

Yes, all existing contracts and agreements will continue to be honored as originally agreed.

 

7. Will my account representative change?

No, your account representative(s) will remain the same. If you have an account representative
at both locations, please reach out as follows:
• For tubes and/or training currently offered by Richardson Healthcare, please contact
your Richardson or account representative
• For parts, training, or support currently offered by DirectMed Imaging, please contact
your DirectMed account representative.

 

8. I am currently scheduled for training at Richardson, will that change?

Your scheduled training at Richardson Healthcare in South Carolina will remain unchanged for
now. All training courses will continue to be offered and attended at this location as planned.
Orders, Pricing, and Quoting

 

9. Will pricing or quoting processes change?

Pricing and quoting will remain the same during the integration period. Efforts are underway to
align pricing structures for consistency across both organizations.

 

10. Can I still place orders the same way?

Yes, you can continue placing orders through the same Richardson Healthcare channels.
DirectMed’s order channels are also available for multi-modality and multi-manufacturer needs.

 

11. Who should I contact if I have questions or concerns?

Please continue to contact your preferred DirectMed or Richardson Healthcare representative.
Both teams can support your needs. For additional assistance, DirectMed’s support team is
available 24/7 at 855-463-3727 or sales@directmedimaging.com.

 

12. Will there be any downtime during the integration?

No, we do not anticipate any service disruptions.

 

13. How will I stay informed about updates?

Regular updates will be provided via email or on www.directmedimaging.com

Questions, Comments, Concerns?

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