Richardson Healthcare is now DirectMed Imaging. For details on how this change may affect your relationship with the company, please refer to the customer FAQ document (PDF). This includes updates on service offerings, support, and any other business-related implications.X

MRI Cold Head Replacement Guide

Oct 26, 2020 | Articles, MRI

Having an MRI machine means having to keep up with its regular maintenance and periodic part replacements. The lifespan of these replaceable parts can vary widely and is measured in a number of ways, most of which consider the amount of scan time the part experiences. Coils, cold heads, bearings and power supplies all require replacement after some wear and years of normal use. This guide will help you understand everything you need to know about the replacement of your cold head as it nears the end of its life. 

 

What is a Cold Head and What Does it Do?MRI Chillers

A cold head is part of the cooling system for the magnet and coil, which produces radio waves that make magnetic resonance imaging possible. The magnet and coil need to be cooled to a near-zero temperature, in order to create the superconductor that creates enough energy to complete an MRI. Liquid helium is used to cool the magnet from the inside.

As the magnet and coil are working together, they produce a lot of heat as a byproduct. The liquid helium that cools the element is often boiling, or close to boiling, when the machine is operating. As liquid helium converts to gas through the boiling process, much of it can escape through ventilation. The role of the cold head is to re-compress the helium into a liquid state and recirculate it through the magnet for continued cooling. 

 

How Long Do Cold Heads Last? MRI Quench Process

There is much variation in the lifespan of an MRI cold head, but new cold heads last approximately 5 years. Refurbished cold heads can last around 4 years, but there is some variation in these lifespans based on the amount and type of use of the MRI machine. Proper maintenance and operation of the MRI machine in accordance with its user manual also lengthens the lifespan of the equipment.

You can prolong the life of your equipment in a couple of ways. Firstly, keeping the machine in a clean and cool room can help protect its mechanics and prevent it from having to work even harder in cooling itself down. You can also pay attention to the machine’s sounds and patterns when it’s being operated. Changes in the pitch or tone of your machine could indicate changes in the cold head. Inefficient cold head function will cause magnet pressure to rise, resulting in the accelerated loss of helium, through vapor. Cold head damage can also cause increased radio frequency (RF) noise, which can create image artifacts.  

Checking the dynamic and static pressures of the magnet refrigeration (MREF) can help you identify any inefficient or less-than-ideal operating conditions for the magnet. Always check the magnet cooling status during an MREF inspection, and always check or replace the water filter/strainer during every preventative maintenance check. 

Checking or replacing your system’s absorber can help prevent oil contamination that might shorten the lifespan of your cold head. The absorber is the final filtration barrier in the system, preventing oil from contaminating the helium. Just like all filters, it needs replacement when saturated. Absorbers should be replaced annually at least annually.

 

How Much Do They Cost to Replace?

Replacement MRI cold heads can cost anywhere from $8,000 to $15,000. This depends predominantly on the system the cold head is for, and whether you decide to purchase a new or refurbished part. For pricing and availability, please request a quote here.

 

When Should I Replace My Cold Head? 

When the cold head begins to exhibit any of the above mentioned changes in noise (from the cold head itself or RF noise), it’s a good time to look into replacement parts. If your compressor is working properly and you see spikes or fluctuations in your recondensing margin, it’s likely the cold head is nearing replacement time. 

Changes in the helium level can indicate it’s time for a new cold head. Once helium begins to be lost, it’s likely to continue being lost at faster and faster rates, which can be costly. Helium is relatively hard to come by, and is therefore quite expensive, at about $20 to $25 per liter. As more and more helium is lost, the magnet will not be cooled, which can cause further damage to the machine. Finally, any other changes in noise, like banging or knocking, or any other noise that’s out of the ordinary for your machine, might indicate a need for a parts change. Scheduled service technicians can also check for contamination in the helium, and check for absorber saturation in order to help determine when the cold head will need replacement.

 

Customer FAQ’s – 

DirectMed Imaging’s Acquisition of Richardson Healthcare

Overview of the Acquisition

1. Why did DirectMed Imaging acquire Richardson Healthcare?

DirectMed Imaging acquired Richardson Healthcare to combine their complementary strengths
and enhance their offerings. DirectMed’s expertise in multi-modality and multi-manufacturer
imaging parts, paired with Richardson Healthcare’s focus on Toshiba parts and CT tube
manufacturing, allows for a broader range of products and services for customers.

As part of this acquisition, DirectMed Imaging is now the exclusive global distributor of new
ALTA750 and 750G CT X-Ray tubes for Toshiba CT systems, as well as repaired Siemens Straton Z
and MX series CT tubes. Richardson remains committed to engineering and manufacturing CT
tubes, with plans to release OEM alternative Straton MX and MX-Ps this May and additional CT
X-Ray tubes by 2026

2. What changes should I expect?

In the short term, your experience with both companies will remain the same. Over the next
several months, Richardson Healthcare will become DirectMed Imaging, resulting in streamlined
processes and a broader range of products and services.

3. Will the Richardson Healthcare brand still exist?

Currently, Richardson Healthcare will continue its focus on Toshiba parts, training, and Siemens
and Toshiba CT tube manufacturing. A branding transition to DirectMed is planned for the near
future, and updates will be provided.

4. What are the benefits for me as a customer?

Customers will benefit from:
• A wider inventory of imaging parts across multiple manufacturers.
• New training opportunities.
• Access to the combined expertise of two industry leaders.
Customer Accounts & Services

5. Do I need to set up a new account with DirectMed Imaging?

No, your existing account with Richardson Healthcare will remain active. Any updates to account
management or terms of sale will be communicated.

6. Will my current contracts or agreements with Richardson Healthcare remain valid?

Yes, all existing contracts and agreements will continue to be honored as originally agreed.

 

7. Will my account representative change?

No, your account representative(s) will remain the same. If you have an account representative
at both locations, please reach out as follows:
• For tubes and/or training currently offered by Richardson Healthcare, please contact
your Richardson or account representative
• For parts, training, or support currently offered by DirectMed Imaging, please contact
your DirectMed account representative.

 

8. I am currently scheduled for training at Richardson, will that change?

Your scheduled training at Richardson Healthcare in South Carolina will remain unchanged for
now. All training courses will continue to be offered and attended at this location as planned.
Orders, Pricing, and Quoting

 

9. Will pricing or quoting processes change?

Pricing and quoting will remain the same during the integration period. Efforts are underway to
align pricing structures for consistency across both organizations.

 

10. Can I still place orders the same way?

Yes, you can continue placing orders through the same Richardson Healthcare channels.
DirectMed’s order channels are also available for multi-modality and multi-manufacturer needs.

 

11. Who should I contact if I have questions or concerns?

Please continue to contact your preferred DirectMed or Richardson Healthcare representative.
Both teams can support your needs. For additional assistance, DirectMed’s support team is
available 24/7 at 855-463-3727 or sales@directmedimaging.com.

 

12. Will there be any downtime during the integration?

No, we do not anticipate any service disruptions.

 

13. How will I stay informed about updates?

Regular updates will be provided via email or on www.directmedimaging.com

Questions, Comments, Concerns?

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