Richardson Healthcare is now DirectMed Imaging. For details on how this change may affect your relationship with the company, please refer to the customer FAQ document (PDF). This includes updates on service offerings, support, and any other business-related implications.X

Does Your Facility Need That MRI Upgrade – Things to Consider

May 27, 2021 | How Tos, MRI

Anyone doing the procuring for a medical facility would need to make careful assessments before buying an MRI or signing off on other capital expenses. While 3.0T magnets, double or triple RF channels, and other excess functionalities are nice to have, are they necessary for your imaging department? If you’re thinking of upgrading or adding to your imaging systems at work, here are some things to consider.

 

Choosing Between a 1.5T and a 3T

The most popular MRI type in the world is still the 1.5T short bore. It has been the case for years, and things do not seem to be changing anytime soon. Besides the raw power of individual MRI parts, there are many other things to consider.

For example, a 3T MRI indeed delivers exceptional image quality, and it directly benefits doctors studying complex neurovascular and cardiac situations. However, you can do most routine scans on a 10-year-old 1.5T short-bore MRI. Doing the scan on a short bore device will be just as accurate as when you do it on a 3T, and it won’t be as expensive.

Think of your facility’s needs. A medical center with a heavy emphasis on research will have vastly different needs than a general hospital. Also, keep your budget for MRI studies in mind—reimbursements do not increase just because you have an upgraded machine.

When you take a machine down to the core and consider MRI parts individually, it is basically a magnet and computers that produce readouts. The central apparatus in this machine—the magnet—will likely last forever. MRIs do not get refurbishment to the extent that other imaging systems like CT scanners do. Unlike CT scanners, where the X-ray component spins to take images from different angles, an MRI’s magnet stays in place. MRIs take less of a physical beating than other types of scanners.

 

What Are My Options Regarding Upgrades?

What if you want a better signal-to-noise ratio on your machine? Well, you will certainly have that with a 3T. However, you can reduce the “noise” using inexpensive methods. For example, multi-channel MRI coils will improve the ratio and improve your image quality without hurting your budget in the process. What’s more, you can do this without causing significant workflow interruptions.

You could also forego upgrading—a short bore magnet like the CXK4 on the GE Excite 1.5T MRIs, the OR70 on Siemens Symphony 1.5T, or the F2000 for Philips Intera 1.5T scanners will be serviceable for many years.

Finally, you can also get a refurbished MRI machine. Since CXK4, OR70, and F2000 are popular, you can quickly find them in secondary markets. Refurbished machines can meet most imaging departments’ needs, and they are suitable for most medical facilities. Don’t equate “refurbished” with “substandard” either—many sellers of secondhand MRI systems follow OEM guidelines so they can ensure that you get the best MRI parts.

 

Conclusion

If you want to add an MRI to your facility or increase your scans’ image quality, a pre-owned MRI system might be suitable. Upgrades and brand-new purchases can be a little heavy on any facility’s budget, and if your facility performs routine scans, getting a refurbished MRI system should help keep costs down.

DirectMed Parts and Service ensures that you get high-quality refurbished MRI parts and scanners for your medical facility. We are ISO 13485:2016 certified, and our OEM-trained service engineers are available 24/7 to assist you with equipment needs. Get a quote today or contact us for other inquiries!

Customer FAQ’s – 

DirectMed Imaging’s Acquisition of Richardson Healthcare

Overview of the Acquisition

1. Why did DirectMed Imaging acquire Richardson Healthcare?

DirectMed Imaging acquired Richardson Healthcare to combine their complementary strengths
and enhance their offerings. DirectMed’s expertise in multi-modality and multi-manufacturer
imaging parts, paired with Richardson Healthcare’s focus on Toshiba parts and CT tube
manufacturing, allows for a broader range of products and services for customers.

As part of this acquisition, DirectMed Imaging is now the exclusive global distributor of new
ALTA750 and 750G CT X-Ray tubes for Toshiba CT systems, as well as repaired Siemens Straton Z
and MX series CT tubes. Richardson remains committed to engineering and manufacturing CT
tubes, with plans to release OEM alternative Straton MX and MX-Ps this May and additional CT
X-Ray tubes by 2026

2. What changes should I expect?

In the short term, your experience with both companies will remain the same. Over the next
several months, Richardson Healthcare will become DirectMed Imaging, resulting in streamlined
processes and a broader range of products and services.

3. Will the Richardson Healthcare brand still exist?

Currently, Richardson Healthcare will continue its focus on Toshiba parts, training, and Siemens
and Toshiba CT tube manufacturing. A branding transition to DirectMed is planned for the near
future, and updates will be provided.

4. What are the benefits for me as a customer?

Customers will benefit from:
• A wider inventory of imaging parts across multiple manufacturers.
• New training opportunities.
• Access to the combined expertise of two industry leaders.
Customer Accounts & Services

5. Do I need to set up a new account with DirectMed Imaging?

No, your existing account with Richardson Healthcare will remain active. Any updates to account
management or terms of sale will be communicated.

6. Will my current contracts or agreements with Richardson Healthcare remain valid?

Yes, all existing contracts and agreements will continue to be honored as originally agreed.

 

7. Will my account representative change?

No, your account representative(s) will remain the same. If you have an account representative
at both locations, please reach out as follows:
• For tubes and/or training currently offered by Richardson Healthcare, please contact
your Richardson or account representative
• For parts, training, or support currently offered by DirectMed Imaging, please contact
your DirectMed account representative.

 

8. I am currently scheduled for training at Richardson, will that change?

Your scheduled training at Richardson Healthcare in South Carolina will remain unchanged for
now. All training courses will continue to be offered and attended at this location as planned.
Orders, Pricing, and Quoting

 

9. Will pricing or quoting processes change?

Pricing and quoting will remain the same during the integration period. Efforts are underway to
align pricing structures for consistency across both organizations.

 

10. Can I still place orders the same way?

Yes, you can continue placing orders through the same Richardson Healthcare channels.
DirectMed’s order channels are also available for multi-modality and multi-manufacturer needs.

 

11. Who should I contact if I have questions or concerns?

Please continue to contact your preferred DirectMed or Richardson Healthcare representative.
Both teams can support your needs. For additional assistance, DirectMed’s support team is
available 24/7 at 855-463-3727 or sales@directmedimaging.com.

 

12. Will there be any downtime during the integration?

No, we do not anticipate any service disruptions.

 

13. How will I stay informed about updates?

Regular updates will be provided via email or on www.directmedimaging.com

Questions, Comments, Concerns?

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