4 Tips to Remember When Ordering Medical Imaging Parts

by | Dec 11, 2020 | CT, MRI

Reading Time: 2 minutes

When medical machines and equipment break down, the whole process and operations of a medical clinic or facility can come to a screeching halt. However, you don’t have to worry because you can always have the machines fixed. In most cases, the problem will lie with a single part of the machine that needs to be replaced. All you have to do is order a new one, and the problem will be solved. 

However, sometimes it isn’t that easy. If you aren’t careful, you may mistakenly order the wrong part, which will cause further delays in the process. This is why you have to be extremely careful when you order medical equipment parts, as it is not just your practice at stake. Here is a fool-proof guide to help you make the right decision and make sure that your patients get the care they need.


Tips to Remember When Ordering Medical Imaging Parts

When you order medical parts from a provider that is most likely not on your facility’s premises, here are a few tips to make sure that there is no miscommunication between you and the representative.


1 – Double Check the Part Number

It may be confusing to rely on a verbal description alone. There may be dozens of similar-looking replacement parts in the provider’s warehouse. Luckily, you can provide the corresponding number for the part you need. Each part has a specific number, so you can be assured you are getting the exact part you need to fix your medical imaging equipment. 


2 – Have a Detailed Description of the PArt

Although a description alone may not be enough information to get the part that you need, having the part number along with a detailed description will be a great way to let the parts provider know what you need.


3 – Check with Your Parts Provider About Installation

Now that you have the description and the part number written down, you have to take into account how to do the installation. Are you knowledgeable enough to do the replacement yourself? If not, consider whether there is someone else present in your facility who knows how to do parts replacement on imaging machines. You may also ask the parts provider for assistance, as they will likely have a team of engineers that you may call on to do the replacement for you.


4 – Let Them Know of Your Timeframe

Although it goes without saying that any equipment in a medical facility needs to be repaired as soon as humanly possible, it is still a good idea to let the parts provider know about the urgency of fixing the machine. 



Getting replacement parts for your medical imaging machines is a part of its regular maintenance and upkeep. To keep it running smoothly, routine maintenance checks have to be conducted by repair professionals. On top of making sure you get the right parts you need, it is also a good idea to ask your parts provider about doing a routine maintenance check and schedule it accordingly.

DirectMed Parts is the most trusted and knowledgeable source for medical imaging parts and services. Specializing in CT and MRI parts and coils, DirectMed Parts understands the importance of working with service professionals to quickly and accurately deliver quality parts to customer sites. If you need replacement parts, contact DirectMed parts and service today!

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